If you wish to return a product you received as a gift, the refund will be credited to the original form of payment i. Past experience with new balance is return the shoes, you'll get a free pair. However, if I tried to send a shoe with a 6 month warranty back after a year, it will be rejected even though I only have 2 months worth of wear on them.
Refunds will be issued to the original payment method. Subscribe Unsubscribe. If you have any questions regarding a return, exchange or refund, please contact us. If you have received a damaged item or believe an item is defective please contact Customer Service at 080-66084007 or via customer support email id or post query on website. Exchanges New Balance does not issue exchanges.
In case you are missing your return label, please contact us with your order information and we will send you a new one via email. Please note, we will refund your delivery costs separately as long as you return the complete order, and the returned item s are covered by our Return Policy. How Can I Pay?
Therefore, it's not worth it for me to pay extra for shoes that have a 6-month warranty since I won't be able to take advantage of it. Hi, Could someone please explain New Balance's shoe guarantee? Take note of the return tracking number to track your return on www. Members Current visitors New profile posts Search profile posts. To initiate your FREE return please call our Customer Service at 080-66084007 You can send across the goods through any reputed courier agencies to the respected shipping store.
Inside NB About Us. Thank you. Items purchased at newbalance. Delivery charges incurred for such exchanges will be waived.
The shipping store address will be mentioned in the invoice.